Susie’s Top Ten to E Invoicing Success
Posted on: July 17, 2009
If you are involved in an e-invoicing project right now, be it the evaluation of solution providers in the market, or the actual project deployment, I am assuming you might be interested in hearing the top ten factors to consider to make e-invoicing a huge success.
Last week in Paris I chaired the E Invoicing Europe conference. I came away on a bit of a high as I really sensed that this market, which is still very much in its infancy, is beginning to move at a respectable pace. But it should do. Although e-invoicing is a little ‘complex’, there are no real reasons why purchase to pay organisations, which have high first time match rates, shouldn’t be getting on with it. And I believe this message came through at the conference.
If you would like to know the key factors to success which surfaced during the conference then listen to the Top Ten to E Invoicing Success. If you would like to have a copy of the presentation you can download it here.
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6 Responses to "Susie’s Top Ten to E Invoicing Success"
Hi James
I completely agree – a lot of Buyers don’t want to see invoices that fail to pass atleast a basic filter – like the quotation of a PO, or a legal invoice address. Validation is often done on electronic invoices outside the firewall and well outside the AP system/set of systems. I guess this is something the Ariba system offers?
Thanks
Susie
Hi Susie,
Some very good points here. As you point out, THE KEY TO SUCCESS for any e-invoicing solution is supplier adoption.
I believe there are 5 critical reasons why e-invoicing and supplier portals fail:
1. Too expensive for suppliers
2. Too many different portals that are hard to learn and use
3. Requiring suppliers to change their invoice delivery process
4. Portals that are too complex
5. Too expensive for buyers
More here:
http://blog.170systems.com/bid/7411/5-Reasons-E-Invoicing-Supplier-Portals-Have-Failed
http://blog.170systems.com/bid/7453/6-Critical-Requirements-for-for-E-Invoicing-and-Supplier-Portals
-Rakesh Shukla
Hi Rakesh – your comments are interesting – thanks. Is 170 branching out into e invoicing now? I would be interested the hear more. Or do you come across these issues listed when you are selling your OCR/Auto matching/Workflow solution? Do you recommend your prospects and customers do e invoicing? Or to set up a slick process for the paper? Lots of questions here – so looking forward to your response.
Susie West
Hi Susie,
170 Systems’ captures ALL invoice types regardless of source or format.
For paper invoices, we support a robust, high-volume front-end imaging scanning solution that is complimented by the use of Optical Character Recognition.
We also support the capture of electronic invoices through feeds such as EDI, XML and electronic delivery services such as OB10.
And finally, we support invoice capture through the self-service submission of invoices through web forms. In fact, we recently launched a new supplier portal called SupplierExpress (www.supplierexpress.com). SupplierExpress was launched to address the supplier adoption challenges that I outlined above.
Some solutions have different inconsistent processes/workflows for each invoice type. Not so with 170 MarkView. Once the invoice is captured … and this is a very important differentiator … ALL invoice processing, regardless of how the invoice was received … is processed through a single, consistent, “best-practice” workflow.
-Rakesh
Just like Rakesh I agree that the key to a successful Electronic Invoicing Initiative is Supplier Adoption especially with No Supplier Fees!
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1 | James Tucker
July 24, 2009 at 4:14 PM
Hi Susie,
We’re seeing more interest in invoice validation at the point of invoice submission as buyer’s see the value of “auto reject” back to suppliers to fix their invoices before posting to customer’s AP system. Are you hearing much about this at your conferences or blogs?
James